Enhanced Fraud Prevention Service
In our continuing efforts to keep your accounts secure, we have enhanced our alert system for potential fraudulent debit card transactions.
Here's how it works:
- When potential fraud is detected, you will receive an automatic text alert from 32874 between 7 a.m. and 9 p.m. with the option to reply with "fraud" or "no fraud." There's no cost to you for this text message.
- If we do not receive a text response from you within five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.
Remember: Our messages will never ask for your Personal Identification Number (PIN) or your account number.
Please note that the telephone number for our Fraud Center has changed to 1-800-417-4592. We recommend that you add this number to your phone contacts and label it "B&HB Fraud Center." This will then display whenever you get a call from this number.