Burke & Herbert Bank is continuing to monitor the coronavirus disease outbreak closely and taking steps to help minimize the spread of this disease, following guidance provided by the Center for Disease Control and Prevention (CDC) and our local and national authorities. We also remain committed to doing all we can to meet our customers’ personal and business banking needs.
The Bank is here for you and remains open for business. To minimize in-person contact, however, we encourage you to take advantage of these options to get the services you need:
- Drive Up Teller Service: Several Burke & Herbert Bank branches offer drive up teller service, providing a quick and easy option for customers wishing to make a transaction without having to come into the branch.
- Online Banking and Mobile Banking are available for 24/7 banking convenience. We encourage you to use these online channels to check balances, transfer funds, pay bills, and, through Mobile Banking, deposit checks as well.
- ATMs provide another option for cash withdrawals, deposits, and other everyday banking services. In addition to Burke & Herbert Bank ATMs, personal Convenient Checking Account customers may use any ATM nationwide without having to pay transaction fees.
For added convenience and flexibility, we have increased ATM withdrawal limits for customers with Burke & Herbert Bank Visa® Debit Cards.
- The Burke & Herbert Bank Visa® Debit Card provides you with a convenient way to pay for purchases (in stores and online).
- And, our Customer Contact Center is available to assist you by phone, Monday through Friday from 8 a.m. to 7 p.m. and Saturdays from 8 a.m. to 5 p.m. - simply give us call at 703-684-1655.
Contact us if you need financial assistance.
We also are committed to helping our customers who may be adversely affected financially due to the coronavirus outbreak. If you are concerned about being able to make mortgage or other loan payments or require additional credit, please contact us. We will work with you to understand your specific situation and needs and determine how we may be able to help.
- We also are following the recommended steps for minimizing spread of the disease:
- Communicating regularly with Bank employees regarding the preventive hygienic practices outlined by the Centers for Disease Control and Prevention.
- Asking team members to report being present in an area that has been identified as one where the coronavirus has been spread, and to report any contact with an individual with a confirmed case of the virus.
- Asking team members to report, in advance, any travel outside of the DC Metropolitan area to our Human Resources team and to reconsider all future travel plans.
- Asking team members to disinfect work areas as frequently as possible.
- Making disposable gloves available to those who handle money.
- Providing hand sanitizer in our branches and office buildings for use by customers, visitors, and team members.
- Limiting in-person meetings and conducting business by telephone and/or online.
- Employing our business continuity plan which includes working remotely where possible.
Please continue to visit us online for information and updates. We will continue to use this page to keep you informed. Thank you for your confidence and trust during this difficult time.