Do You Know How To Spot a Scam?

Every day, thousands of people fall victim to fraud by providing confidential information to scammers pretending to be representatives from a bank. We don’t want this to happen to you! Knowing what types of information we will not ask you for — either by phone, email, or text — is a great way to protect yourself and your hard-earned money from phishing scams.

3 Common Ways People Get Phished

  • Email – Watch for any email that asks you to click a link and provide personal information such as your account number, social security number, date of birth, or passwords. It may look like it came from us but it may be a scammer pretending to be the bank. If you are unsure, call us before taking any action.
  • Text – We will never ask you to give us personal information via text message. Do not respond to text messages requesting such information.
  • Phone – If you weren’t expecting a call from us, it could be a scam. If the caller asks you to provide an account number, your Online Banking password or other confidential personal information, it is not us! Just hang up and call the bank yourself.

What Should You Do If You Get Phished?

Take a deep breath, you’ll get through this. Call us immediately and let us know what happened and what information may have been shared. Notify credit agencies and setup fraud alerts. Change your passwords. Step up multi-factor authentication for added security. If you need assistance, please ask. We’re here to help!

Visit BanksNeverAskThat.com for more information on protecting yourself from phishing scams. Test your knowledge by taking a brief interactive quiz.  We’ll let you know if it’s a scam or legitimate and the reasons why. Share your score on social media and encourage friends and family to do the same! Courtesy of the American Bankers Association.

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