We see extraordinary
Frequently Asked Questions
For over 170 years, Burke & Herbert Bank has built a strong foundation of serving our communities, but we’re ready to do more. With a new look, stronger story, and enhanced customer experience, we’re proudly reaffirming our commitment to going above and beyond to ignite the extraordinary for everyone.
As we continue to grow in footprint, impact, and ability to serve, it’s more important than ever to reinforce that we’re here as a strong, established partner with the breadth and depth to meet your personal and business needs. Evolving our brand will help us stay ahead of the game by continuously exceeding expectations.
Along with a new logo, you’ll also see a full visual refresh come to life. Our colors, patterns, and photography are evolving to tell a bigger, more extraordinary story that will help us better connect with you as our customer, as well as with the greater community. Our language will start sounding a little different too, in order to be as clear, personable, and representative of our people and mission as possible.
Not directly, but the merger announcement provided a perfect opportunity for both banks to come together in the spirit of new growth and a stronger, more dynamic future.
All current branding will be refreshed, starting with our social channels, and communications including advertisements and collateral. Over the next year, signage and the look and feel of our branches will gradually be updated.
This refreshed logo, rich color palette and other elements will not impact your accounts, the services we offer or how your money is insured with us. All your account numbers and login credentials will remain the same.
All our services will continue uninterrupted. Our online banking and mobile apps will feature the Burke & Herbert Bank logo and colors, but the functionality and layout will remain the same.
Yes, you can continue to use your debit and credit cards. These cards will be replaced and updated once they expire. Your new card will be mailed to you in the same way it is done currently.
Yes, you may continue to use your existing checks until your current supply runs out. Then you will order new checks the same way you do now.
Yes, all your account details will go unchanged.