Interactive Teller Service
More Time to Bank. More Ways To Bank
Select Burke & Herbert Bank branch locations offer Interactive Teller (ITM) technology, allowing customers to connect with a live teller through real-time video chat.
Need to bank before the branch opens, or after it closes? Our Interactive Teller service provides another convenient way to complete routine banking transactions, with a live teller, beyond traditional lobby hours.
Extended Interactive Teller Hours
Monday–Friday: 7:30 AM – 6:30 PM ■ Saturday: 8:00 AM – 2:00 PM
Use our Interactive Teller to:
- CASH CHECKS
- MAKE DEPOSITS
- TRANSFER FUNDS
- MAKE LOAN PAYMENTS
- WITHDRAW CASH
More than your typical ATM!
While an Interactive Teller may look like a traditional ATM, it gives you two ways to bank:
- Traditional ATM Transactions Insert your debit card to perform traditional ATM transactions
- Interactive Teller Service Select “TALK TO TELLER” to connect with a live teller through real-time video chat.
Looking for an Interactive Teller location?
More than 60 Burke & Herbert Bank branch locations currently offer our Interactive Teller (ITM) service – and the list continues to grow! Look for the Interactive Teller icon on our Branch Locator to find a participating location near you.
Interactive Teller (ITM) FAQs
Not yet. More than 60 Burke & Herbert Bank branch locations currently offer the Interactive Teller (ITM) service. To find a participating location near you, visit our Branch Locator and search for the Interactive Teller or look for the Interactive Teller icon.
An Interactive Teller (ITM) combines traditional ATM functionality with the ability to connect with a live teller through real-time video chat.
Unlike a traditional ATM, our Interactive Teller service gives customers another way to complete routine banking transactions with a live teller beyond traditional lobby hours.
Extended Interactive Teller Hours
- Monday–Friday: 7:30 AM – 6:30 PM
- Saturdays: 8:00 AM – 2:00 PM
Customers can use our Interactive Teller service to:
- Check Cashing
- Deposits
- Fund transfers
- Loan payments
- Cash withdrawals
No. Our Interactive Teller service is only available at participating Burke & Herbert Bank branch locations equipped with Interactive Teller technology.
