Enhanced Fraud Prevention Service
Enhanced Fraud Prevention Service: If potential fraud is detected on your Burke & Herbert Bank account, you will receive an automatic text alert from 32874 between 7 a.m. and 9 p.m. with the option to reply with “fraud” or “no fraud.” There’s no cost to you for this text message.
If we do not receive a text response from you within five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.
Remember: Our messages will never ask for your Personal Identification Number (PIN) or your account number.
The telephone number for our Fraud Center is 1-800-417-4592. We recommend that you add this number to your phone contacts and label it “B&HB Fraud Center.” This will then display whenever you get a call from this number.